The driver left the vehicle with me and drove away. There is visible damage to the vehicle that he did not note on the release report. What can I do?
In this situation, please contact our hotline immediately. If possible, take photos of the damage and send them to [email protected] with a brief description of the situation. The indicated damage will be taken into account when returning the vehicle so that you will not be held responsible for it. If the time of day or weather conditions prevent you from taking clear photos, you can take them the next morning.